AI voice agents are becoming more common, but a lot of people still have the wrong idea about what they can or cannot do. I hear the same concerns over and over, and most of them are based on old assumptions. So I wanted to clear things up and explain these myths...
Many businesses today are looking for ways to lower customer service expenses without hurting the quality of support. One of the easiest and most effective ways to do this is by using AI voice agents. They work nonstop, they handle a lot of calls at once, and they...